What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Cytech Heating & Cooling L.C., we know that picking a company you can trust to do AC repair in the Rio Grande Valley is important. We get how important it is to find a reliable company that does good work. We can help. Determining the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is usually a good one.
  2. Is your company insured? Any professional that works in your home should carry liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their technicians to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can share? A dependable company that provides AC repair should have a variety of references they’ll happily provide you. Call these references and learn all the details about AC repairs the prospective company has done.
  5. Will you give a written estimate? Be sure to get a written estimate so you can look at all the facts involved with your AC repair. And remember, the cheapest estimate isn’t automatically the best estimate. Your detailed estimates should help you filter out companies you aren’t interested in working with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you choose has experience working on your particular equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t ok standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Cytech Heating & Cooling L.C. a call at 956-381-1162. We’re happy to help!